Privacy policy

Last Updated: July 29, 2026

RAMEN PARADOX (operated by World Bite Co., Ltd.) provides products and services to you through this website and online store (hereinafter referred to as the "Service").

This Privacy Policy sets forth the types of personal information we collect, the purposes of its use, and its provision to third parties when you browse, use, purchase products, conduct other transactions, or contact us through the Service.

The Service is operated using Shopify. Shopify collects and processes your personal information to the extent necessary to provide the Service.

1. Personal Information We Collect

We may collect the following personal information depending on your usage of the Service:

  • Contact information such as name, address, billing address, shipping address, phone number, and email address

  • Payment information, such as credit card and debit card details, and transaction information

  • Account information (username, password, settings, registration details, etc.)

  • Transaction information, such as viewed products, items added to the cart, purchases, returns, exchanges, and cancellations

  • Information provided by you through inquiries or customer support

  • Device information, such as IP address, browser type, device type, and network connection details

  • Usage information, including browsing history and how you interact with the Service

Please note that payment information may be processed through Shopify and other payment service providers.

2. How We Collect Personal Information

We may collect personal information through the following methods:

  • When you provide it directly to us

  • When it is automatically collected through Cookies and other similar technologies when you use the Service

  • When we receive it from Shopify, other contractors, or service providers

  • When we receive it from our business partners or other third parties

3. Purposes of Using Personal Information and Legal Bases

We process your personal information only when we have a valid legal basis under Article 6(1) of the General Data Protection Regulation (GDPR). We use the collected personal information for the following purposes and under the following legal bases:

Provision of Products and Services

  • Processing product orders, payments, shipping, returns, and exchanges

  • Responding to your inquiries and providing customer support

  • Creating and managing your account

  • Sending transactional notifications regarding your orders and account status

  • Providing, maintaining, and improving the basic functionalities of the Service

*Legal Basis: Performance of a contract (Art. 6(1)(b) GDPR): Processing is necessary to fulfill our contractual obligations with you or to take steps at your request prior to entering into a contract.

Personalized Experience, Marketing, and Advertising

  • Proposing products and services tailored to your usage and preferences
  • Sending promotional emails, newsletters, and marketing communications regarding campaigns, products, and services
  • Analyzing your purchase history and interaction with the Service to deliver tailored advertisements

* Legal Basis:

  1. Consent (Art. 6(1)(a) GDPR): Where required by applicable law, such as for direct email marketing and non-essential cookies. You have the right to withdraw your consent at any time.
  2. Legitimate Interests (Art. 6(1)(f) GDPR): Where permitted by law, to conduct direct marketing to existing customers and improve our offerings, balanced against your rights and privacy interests.

Security, Fraud Prevention, and Service Optimization

  • Ensuring the security of your account, transactions, and payments

  • Detecting, preventing, and investigating unauthorized access, fraudulent transactions, abuse, and other illegal or malicious activities

  • Ensuring the stability, safety, and operational integrity of the Service and its users

* Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR): Our legitimate interest lies in protecting our business, IT infrastructure, and customers from fraud, financial loss, and cyber threats.

Legal Compliance and Enforcement

  •  Complying with applicable statutory obligations, including commercial, tax, and accounting retention laws
  • Responding to lawful requests and binding orders from public, judicial, or regulatory authorities
  • Handling legal claims, disputes, or proceedings, and protecting our legal rights and property

*Legal Basis:

  1. Compliance with a legal obligation (Art. 6(1)(c) GDPR): For fulfilling statutory obligations such as tax and accounting record keeping.
  2. Legitimate interests (Art. 6(1)(f) GDPR): For establishing, exercising, or defending legal claims and rights.

4. Provision of Personal Information to Third Parties

We may provide personal information to third parties to the extent necessary in the following cases:

  • When providing information to businesses that support our operations, such as Shopify, payment gateways, shipping companies, IT service providers, data analytics providers, and cloud service providers

  • When necessary for product delivery, payment processing, customer support, or other service provisions

  • When we have your consent or at your request

  • When required by law or necessary to respond to legal proceedings

  • When necessary in connection with a business transfer, merger, corporate restructuring, etc.

  • In other cases permitted by law

5. About Shopify

The Service is operated using Shopify.

Shopify collects and processes information regarding access to and use of the Service to provide and improve its services.

Additionally, through Shopify's services, your information may be transferred to and processed by entities located outside of Japan.

For more information on how Shopify handles personal information, please refer to Shopify's Privacy Policy.

6. Use of Cookies and Similar Technologies

The Service uses Cookies and similar tracking technologies (e.g., local storage, pixels, tags) to ensure proper website operation, enhance user convenience, analyze site traffic, and support advertising and marketing activities.

[Types of Cookies We Use]

  • Strictly Necessary Cookies:
    These cookies are essential for the operation of our online store and cannot be switched off in our systems (e.g., managing your shopping cart, user authentication, and maintaining security).
    *Legal Basis: Art. 6(1)(b) GDPR / § 25(2) No. 2 TDDDG (No consent required).
  • Performance, Analytics, and Functional Cookies:
    These cookies help us understand how visitors interact with our website, measure traffic sources, and improve site performance and functionality.
    *Legal Basis: Art. 6(1)(a) GDPR / § 25(1) TDDDG (Your explicit consent).
  • Marketing and Advertising Cookies:
    These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.
    * Legal Basis: Art. 6(1)(a) GDPR / § 25(1) TDDDG (Your explicit consent).

[Consent and Withdrawal of Consent (Cookie Banner / Settings)]

  • Prior Consent: In accordance with § 25(1) TDDDG and Art. 6(1)(a) GDPR, non-essential cookies (such as analytics and marketing cookies) are activated only after you have given your explicit opt-in consent via our Cookie Banner when you first visit our website.
  • Right to Withdraw / Manage Consent at Any Time: You have the right to change or withdraw your consent for non-essential cookies at any time with effect for the future. You can do this by clicking the "Cookie Settings" (or "Cookie-Einstellungen") link located in the footer of our website and adjusting your preferences.
  • Browser Settings: In addition to our Cookie Settings tool, you can configure your browser to block cookies or alert you when cookies are being sent. Please note that blocking strictly necessary cookies may prevent parts of our online store from functioning properly.

7. Links to Third-Party Sites

The Service may contain links to websites and online services operated by third parties.

We are not responsible for the privacy practices or security of these third-party websites. Please review the privacy policies of each website you visit.

8. Children's Privacy

The Service is not intended for children.

We do not intentionally collect personal information from children under the legal age defined by applicable law.

If a parent or legal guardian wishes to delete personal information that a child has provided to us, please contact us using the information below.

9. Security Management and Retention Period

We implement appropriate security measures to protect the personal information we collect.

However, we cannot guarantee complete security for internet communications or information systems.

The retention period for personal information is determined based on the time necessary for providing services, managing accounts, fulfilling legal obligations, resolving disputes, and other legitimate purposes.

10. Your Rights and How to Exercise Them

Depending on your country of residence and applicable data protection laws (including the GDPR), you have the following rights regarding your personal information:


[Your Legal Rights]

  • Right of Access (Art. 15 GDPR): The right to request confirmation as to whether we process your personal data and to obtain a copy of that data.
  • Right to Rectification (Art. 16 GDPR): The right to have inaccurate personal data corrected or incomplete data completed.
  • Right to Erasure / "Right to be Forgotten" (Art. 17 GDPR): The right to request the deletion of your personal data under certain statutory conditions.
  • Right to Restriction of Processing (Art. 18 GDPR): The right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability (Art. 20 GDPR): The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
  • Right to Object (Art. 21 GDPR): The right to object at any time to the processing of your personal data based on legitimate interests (Art. 6(1)(f) GDPR) or for direct marketing purposes.
  • Right to Withdraw Consent (Art. 7(3) GDPR): Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

[How to Exercise Your Rights]

  • Contact: If you wish to exercise any of these rights, please contact us using the contact details provided in Section 13 (Contact Us).
  • Identity Verification: To protect your privacy and security, we may need to verify your identity before fulfilling your request.
  • Response Time: We will respond to your verified request without undue delay and at the latest within one (1) month of receipt. In complex cases or where there are numerous requests, this period may be extended by up to two (2) further months, in which case we will inform you within the initial one-month period.
  • Cost: Exercising your rights is generally free of charge. However, if requests are manifestly unfounded or excessive (especially because of their repetitive character), we may charge a reasonable administrative fee or refuse to act on the request, as permitted by Art. 12(5) GDPR.

[Right to Lodge a Complaint (Art. 77 GDPR)]
If you consider that our processing of your personal data infringes applicable data protection laws (including the GDPR), you have the legal right to lodge a complaint with a competent data protection supervisory authority. You may do so in particular in the EU Member State of your habitual residence, your place of work, or the place of the alleged infringement.

11. International Transfer of Personal Information

To operate the Service and provide our products, your personal information may be transferred to, stored, and processed outside the European Economic Area (EEA) and the UK, including in Japan, the United States, and other countries where our service providers (such as Shopify) maintain facilities.
When personal information is transferred outside the EEA, we ensure that an adequate level of data protection is provided in accordance with Chapter V of the GDPR by utilizing the following transfer mechanisms:

[Transfers to Japan (Adequacy Decision - Art. 45 GDPR)]

  • Japan has been recognized by the European Commission as providing an adequate level of personal data protection pursuant to the Adequacy Decision adopted on January 23, 2019.
  • Therefore, the transfer of your personal data from the EEA to our headquarters in Japan is carried out on the basis of this Adequacy Decision without requiring specific additional authorization.

[Transfers to Other Third Countries and Service Providers (Art. 46 GDPR)]

  • Where personal information is transferred to, or accessed from, third countries that do not benefit from an Adequacy Decision (such as data processing conducted by Shopify Inc. or other sub-processors outside the EEA or Japan):
  1. We rely on the European Commission's approved Standard Contractual Clauses (SCCs) pursuant to Article 46(2)(c) GDPR, incorporated into our Data Processing Agreements (DPAs) with such service providers.
  2. Where required, supplementary technical, organizational, and contractual measures (such as encryption and pseudonymization) are implemented to ensure an essentially equivalent level of data protection.

[Your Rights to Access Transfer Safeguards]

  • You have the right to request information about the appropriate safeguards implemented for the transfer of your personal data, or to obtain a copy of relevant contractual provisions (such as SCCs), by contacting us using the details in Section 13 (Contact Us).

12. Changes to the Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in laws and regulations, our business operations, or how we handle personal information.

The updated Privacy Policy will be posted on this website, and the "Last Updated" date will be revised accordingly.

13. Contact Us

For inquiries regarding this Privacy Policy, our handling of personal information, or to exercise your rights, please contact us at:

World Bite Co., Ltd.
Represented by (Representative Director): Hidenori Watanabe
Commercial Register: Nagoya Legal Affairs Bureau
Corporate Number: [13桁の法人番号を入力]
VAT / Tax ID: Not applicable

Address:
143 Shinei, Toyoba, Toyoyama-cho, Nishikasugai-gun, Aichi, 480-0202, Japan

Contact:
Email: info@ramen-paradox.com
Phone: +81-[電話番号を入力]

RAMEN PARADOX is operated by World Bite Co., Ltd.

14. Dispute Resolution (Consumer Arbitration)

[Online Dispute Resolution (ODR)]

  • The European Commission provides an online dispute resolution platform for consumers, which can be accessed at:
    https://ec.europa.eu/consumers/odr/

[Consumer Arbitration Board (Verbraucherschlichtungsstelle)]

  • In accordance with Section 36 of the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz - VSBG):
    We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).

[Direct Contact for Inquiries and Complaints]
If you have any questions, concerns, or complaints regarding our products or services, please contact us directly via email at info@ramen-paradox.com so that we may find an amicable solution.